With SOFORT online shopping payments has never been easier!

YOUR ADVANTAGES WITH SOFORT

You can use your own online banking login details – convenient and secure. And thanks to the transaction confirmation your order can be processed immediately.

SOFORT is one of the safest payment methods on the Internet. And why is that? With SOFORT you use your secure online banking.

• Entry of your online banking details and of the confirmation code, occurs entirely in the secure payment form of SOFORT GmbH, where the merchant has no access.
• Sensitive information (like confidential login details and confirmation code) is not stored.
• SOFORT GmbH possesses the TÜV seal “Approved Data Protection” and SOFORT has the certificate “Approved Payment System“ awarded by TÜV Saarland.

• ONLINE SHOPS WITH SOFORT

  More than 35,000 online shops, i.e. merchants or service providers on the Internet, in 13 European countries already offer SOFORT as a payment option.

• How is SOFORT different from eWallets like PayPal?

  PayPal is what's known as an eWallet, an electronic purse. Users must transfer money first to the PayPal account or set up a direct debit order from their bank account or credit card. SOFORT, however, doesn't require such detours, because it works on the basis of recognised online banking. You don't have to go to the effort of registering or setting up a virtual account. This means there's no need for additional bookkeeping. Your online banking login details and your confirmation code are all that you need for online shopping.

• Which online banking accounts can I use SOFORT with?

  You can use SOFORT with the online current accounts of most banks. What's super practical: the payment form of SOFORT lets you search for your bank. Use with deposit accounts, investment accounts or financial accounts, however, is not possible.

• As a purchaser, do I incur costs for using SOFORT?

  Just the opposite: more than 20% of merchants grant you a discount when you use SOFORT. Furthermore, according to the 2012 study of online payment by the EHI Retail Institute, SOFORT is the online payment method with which merchants are least likely to charge a payment fee.

• Which TAN procedures does SOFORT support?

  SOFORT supports all common TAN procedures (TAN list/iTAN, mobile TAN, SmartTAN, TAN generator, optical TAN procedures).
  The procedure is also HBCI compatible.

• Can I cancel a payment that I've made with SOFORT?

  No. Cancellation of a transfer is no longer possible once the bank has taken receipt of the transfer order. If goods are returned properly, the merchant will refund your money.

• How do I get my money back if I return the goods?

  If you send goods back after purchase, the return and refund process is the same as with other payment methods. The merchant will refund the money back to your bank account. Some of our merchants have set up a service for refunding money.

• SOFORT already allows you to receive payments from 13 European countries.

  Your advantages:

  • International business opportunities in 13 European countries
  • High bank coverage throughout Europe
  • High sales potential due to the widespread use of online banking
  • You can offer your international customers an easy and secure payment method