We want you to shop hassle-free.
Most purchases go through with no problems at all. However, if your item doesn’t arrive or wasn’t what was described in the listing:
- We'll make sure that you get the item you ordered; or
- You’ll be refunded the purchase price and original postage costs.
Refund Policy (Return Procedures)
We hope you'll love your purchase, however, if you wish to return your order you can do so within 30 days of the original purchase date.
IN ALL CASES you must contact customer services to obtain return authorisation before sending any goods back (delivery charges are non-refundable).
These Terms and Conditions are subject to change at any time.
Due to the pandemic situation or BREXIT money is temporarily non-refundable and exchanged for another item.